Specialists in Enabling a Mobile Workforce to Succeed

With our focus on continuous innovation, CoPilot Professional has become the recognised navigation solution recommended by leading global Independent Software Vendors, systems integrators and hardware manufacturers.

While satisfying cross industry requirements for navigation, ALK and our partners have built a significant presence in key industry verticals


Transportation and Logistics

ALK is a pioneer in developing software for the transportation and logistics industry.

CoPilot Truck provides fleets with integrated navigation that takes into account vehicle dimensions, weight and load together with truck-restricted and prohibited roads to find the optimal route for any itinerary.

Business Benefits
  • Reduces risk of costly bridge strikes and collisions
  • Decreases out-of-route miles, by approximately 5-10% per annum
  • Potential integration with automated destination information - reduce address entry errors
Key Customers
frito us-xpress

Postal, Parcel and Courier

With Advanced Optimised Routing options, CoPilot Professional is helping Postal Services world-wide revolutionise their customer delivery. Highly accurate ETAs generated by CoPilot Professional are enabling companies to provide their customers with advance notice of delivery – right down to the hour.

CoPilot Professional’s Advanced Route Optimisation is a proven technology that increases first time delivery success by matching customers with a convenient, precise time window. National Postal carriers and leading parcel delivery companies in Europe, the U.S. and Australia depend on CoPilot Professional’s Advanced Route Optimisation and navigation.

Business Benefits
  • Reduce costs with a higher rate of first time deliveries
  • Increase productivity with more deliveries per shift
  • Decrease delivery driver training time
Key Customers
UK Mail Yodal

Utilities

Managing a mobile workforce efficiently is a key requirement for maintaining a safe, effective utility supply. CoPilot Professional provides navigation support across a multi-disciplined workforce. Providing navigation for companies involved in power generation, gas and water supplies, we have a broad range of customers in the utilities sector.

With the ability to pass in lat/long coordinates, CoPilot Professional is utilised infield for infrastructure support with pin point accuracy in remote locations. In town, optimised routing provides efficient navigation guidance for service engineers, with the potential for additional site visits, per engineer, per shift.

Business Benefits
  • Improve domestic service engineer efficiency
  • Increase number of appointments per engineer
  • Pin-point accuracy to remote locations
Key Customers
Enedis Edison

Oil and Gas

The CoPilot Professional profile helps fleets with the transference of hazardous and inflammable materials.

Hazmat categories come as a standard parameter within CoPilot Truck but by linking up with RouteSync a planned route for the vehicle can be sent directly to the driver’s device in-cab.

Any deviation off the given route will provide an automated alert for back end managers to act upon.

Business Benefits
  • Safe, reliable routing suitable for the transported load
  • Options to replicate trusted routes in-cab
Key Customers
Total MBI

Field Service

Introducing integrated navigation into a mobile field workforce can improve productivity and efficiency by automating processes, and providing real-time field information that businesses can act on. Accurate intelligence, such as current location and ETA at the next appointment can help a manager balance tasks between available mobile workers, allocating or reallocating personnel based on criteria such as known worker skills and proximity to customer.

In addition, by integrating with line of business applications in the back office and embedded in field service applications on a mobile workers device, automated processes can increase accuracy and improve timings – for example, a schedule of jobs can be passed automatically into CoPilot Professional and optimised on the device for the most efficient route.

Business Benefits
  • Increase accuracy
  • Utilise existing investment in backend systems and in-field hardware
  • Improve customer service with remote field service management
Key Customers
Dish rentokill-initial

Emergency Services

CoPilot Professional performs a crucial role in both emergency 'blue light' and first responder situations.

Changes within the navigation profile can be activated to reflect on the type of Emergency, such as the earlier pronouncement of turn commands for higher speed driving, avoidance of physical road restrictions and an increase in volume to counter ambient noise levels.

In non-emergency situations, CoPilot Professional is used extensively for Patient Transfer services.

Business Benefits
  • Routing specific to Police, Accident and Fire Services
  • Accurate ETAs based on profile changes
Key Customers
Victoria Ambulance Yorkshire Ambulance