Advanced Route Optimization provides the ability to accurately schedule a mobile worker to arrive at a location within a precise time window.
Combining CoPilot Professional's routing algorithms with the preferences and pre-defined Service Level Agreements (SLAs) stored in back office planning systems, provides an output of highly accurate ETAs.
This ETA can then be shared via SMS or email in advance to pre-notify a customer or organisation, providing the option to reschedule the visit by time, day or location.
- Improve first-time visit success
- Generates smaller, accurate time windows for greater customer convenience
- Improve driver productivity with the possibility of servicing more appointments or deliveries/pickups per shift
- Increase field worker confidence and adoption with a winning combination of technology and local knowledge
- Reduce driver training time for new and agency drivers