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FAQs

Frequently asked questions about CoPilot FleetPortal.

What Does UNKNOWN Mean on The Vehicle Summary Report?
There are a few reasons that UNKNOWN will appear on your Vehicle Summary Report. The FleetPortal server did not receive CoPilot’s App and Map Data call. T...
Tue, 29 Jan, 2019 at 8:57 PM
How long does my Web Tools credential token remain active?
When receiving your initial Web Tools credentials welcome email, the token link will last for 2 hours. If you do not use the link in that time you are able ...
Wed, 6 Mar, 2019 at 6:09 PM