PARTNER / ENTERPRISEThis table describes some of the more common licensing errors you may encounter when installing CoPilot.
| Error code | Text in CoPilot | Reason for error | How to fix |
| -720 | Unable to complete activation (Error -720) | This is a generic licensing error. | Check with your account administrator or contact our support team to verify your licensing. |
| -808 | No internet connection detected, please check your settings and try again. | The device does not have an internet connection or cannot contact the Trimble Maps servers. | Check the device settings and turn on internet connectivity. |
| 1017 | You have used characters within your email address that we cannot support. Please use a different email address (Error 1017) | Invalid email | Try a different email address. |
| -1102 | No licenses assigned. Please contact your administrator. (Error - 1102) | A CoPilot license has not been assigned to the Asset ID you are trying to use to log in to CoPilot. | Check in Account Manager whether the ID has been assigned a license. |
| -1009 | Please check if your email address/Username and Company ID are correct then try again... Error (-1009) | The Asset ID (Email or Username), Company ID, or both, you are trying to use to log in to CoPilot do not exist. | Check in Account Manager whether the ID passed exists in your list of assets. |
