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Knowledge base
CoPilot User Guide
Overview
1
About This Guide
CoPilot Updates
4
CoPilot Release Notes
CoPilot 10.14 User Guide
CoPilot 10.9 User Guide
How to find the current version of CoPilot
Getting Started With CoPilot
9
The CoPilot Map Screen
The CoPilot Menu
The Settings Menu
Vehicle Routing Profile: Choosing Your Vehicle Type for Routing
Creating a Vehicle Routing Profile
See all 9 articles
Basic Trip Planning
5
CoPilot Routing Overview
Basic Trip Planning
Starting Your Trip
Trip Warnings, Alerts and Traffic Notifications
Reaching a Stop
Advanced Trip Planning
10
Planning a Trip
Adding Stops or Waypoints to a Trip
Choosing an Alternate Route
Optimizing Your Route
Previewing the Trip
See all 10 articles
Saving Trips and Favorite Locations
3
Saving a Trip
Loading a Saved Trip
Managing Your List of Favorite Locations
Map Settings
5
Choosing Map Display and Guidance Settings
Switching Between 3D and 2D views
Switching to Split Screen View
Changing the Dashboard Information
CoPilot Map Legend
Real-Time Traffic
5
Viewing Real-time Traffic Information
The Traffic Bar
The Traffic Map
Alternate Routes to Avoid Traffic
Sudden Slowdown Alerts
CoPilot Settings and Reports
10
Safety Alerts and Warnings
Advanced Road Warnings
About CoPilot Screen
Units of Measurement Settings
Managing Your CoPilot Maps
See all 10 articles
RouteReporter
RouteReporter User Guide
5
What is RouteReporter?
How CoPilot RouteReporter Works
Route Compliance Tab
Reports Tab
RouteReporter Data Definitions
RouteReporter FAQs
3
How can I get access to CoPilot RouteReporter?
Can there be multiple users within my company with access to CoPilot RouteReporter?
Is my fleet's data private and secure?
CoPilot FAQs
General
6
What is the difference between CoPilot Professional and CoPilot GPS?
Why are there different versions of the CoPilot screen?
What is the passcode for CoPilot bluetooth GPS receivers?
What are Trimble's web tools?
How do I contact CoPilot technical support or sales?
See all 6 articles
Routing
10
How should a driver re-route in CoPilot?
What is a Site and how do I route to it?
How does CoPilot route to pedestrian only roads?
What hazmat settings should I use for loads with multiple hazmat placards?
Why am I being routed down inappropriate roads?
See all 10 articles
Troubleshooting
3
CoPilot Routing Troubleshooting
CoPilot Licensing Error Codes
CoPilot Failed To Find A Valid Route To Your Destination
CoPilot Map Updates
2
Which maps should I download from the Professional Portal?
How do I avoid map downloads using mobile data?
CoPilot Training and Resources
Product Training Resources
4
Quick Start Guide
CoPilot Training Videos
CoPilot Driver Training Visor Guide
How to enter a destination in CoPilot
New Customer On-Boarding
Step 1 - (Account Manager Users Only) Set up Your Account Manager
1
You Bought Multiple CoPilot Licenses, What's Next?
Step 1 - (All Other Users) Check Your Version and Map Data
1
Are Your Devices up to Date?
Step 2 - Request a FastPass Analysis
1
What is a FastPass Analysis?
Step 3 - Set Up FleetPortal and Content Tools
5
CoPilot FleetPortal - Best Practices
Content Tools - Best Practices
Getting Started With Web Tools
Configure Your Fleet with FleetPortal
Create Custom Location Content in Content Tools
Step 4 - Learn About CoPilot Settings and Share with Drivers
2
CoPilot Settings - Best Practices
CoPilot Features and Settings for Drivers
Step 5 - (Account Manager Users Only) Assign Licenses for CoPilot and Communicate with Drivers
2
Assign CoPilot Licenses to Users
Install the CoPilot App
Step 6 - Learn About RouteReporter
2
CoPilot RouteReporter - Best Practices
Getting Started with RouteReporter
Step 7 - View Additional CoPilot Resources
5
Driver Training
Back-Office Training for Web Tools
CoPilot How To Videos
CoPilot How To Guides
CoPilot Self-Guided Training
CoPilot FAQs (Partner/Integrators)
Driving with CoPilot
7
What if I send an address and coordinates?
Can I schedule stops according to time constraints?
How do I ensure my route takes into account Hazmat restricted roads?
What happens if I lose mobile network coverage?
Can I store more than one region's maps on a device?
See all 7 articles
Features
4
Can I send my Truck dimensions automatically?
How should map downloads be handled?
Who provides your map data?
Can I reverse geocode a destination?
Getting Started
1
Where can I find CoPilot API documentation?
Licensing
3
How do I purchase CoPilot?
Do I need a contract to sell CoPilot?
How do I get CoPilot?
Overview
13
Changes to Android: What CoPilot Users Need to Know
Required Android updates for CPIK customers
What is CoPilot Truck?
Can I integrate CoPilot with our existing App/software?
Which platforms are supported?
See all 13 articles
Troubleshooting
13
What can I do, if I receive the error message: "Base map is missing"?
What does "Manual Activation" mean and how do I do it?
Why is the address I am sending failing?
Why is ActiveTraffic not updating?
Can I reduce the map data size of CoPilot?
See all 13 articles
Getting Started With Your CoPilot Integration
Getting Started With CoPilot
4
Where Do I Access CoPilot?
How To Install CoPilot On Android (OTA Map Download)
How To Install CoPilot On Android (Pre-Loaded Map Data On SD Card)
How To Install CoPilot On Windows Laptop (OTA Map Download)
Getting Started With The Partner Portal
4
How Do I Access The Partner Portal?
What's the difference between CPIK libraries and SDK App?
How Do I Download CoPilot?
Where Can I Find Documentation On How To Integrate CoPilot?
Getting Started With Web Tools
1
How To Configure CoPilot For Use With Web Tools
Steps To A Successful Integration
0
Data Updates
North America Map Data
22
North America Q3.2 2022 Map Data
North America Q3.1 2022 Map Data
North America Q3 2022 Map Data
North America Q2.1 2022 Map Data
North America Q2 2022 Map Data
See all 22 articles
North America Toll Data for PC*MILER
12
July 2022 North America Tolls Update
March 2022 North America Tolls Update
January 2022 North America Tolls Update
October 2021 North America Tolls Update
March 2021 North America Tolls Update
See all 12 articles
North America Energy Data
0
Europe Map Data
3
Europe Q3 2022 Map Data
Europe Q2 2022 Map Data
Map Data Coverage in Europe
Europe Toll Data
2
October 2019 Europe Tolls Update
Europe Toll Data Overview
Worldwide Map Data
5
PC*MILER 36 Worldwide Map Data
PC*MILER 35 Worldwide Map Data
PC*MILER 34 Worldwide Map Data
PC*MILER 33 Worldwide Map Data
PC*MILER 32 Worldwide Map Data
South America Toll Data
0
Oceania Map Data
2
Oceania Q3 2022 Map Data
Map Data Coverage in Oceania
ContentTools
ContentTools User Guide
11
What is ContentTools?
Company Administration Page and Permissions
Creating Custom Places
Verified Places
Creating Sites
See all 11 articles
ContentTools FAQs
17
Why is my browser reverting to an older version of ContentTools?
Places FAQs
Where should a Place be located?
How can I get access to ContentTools?
What is a good way to name Place Sets?
See all 17 articles
MapExact
MapExact User Guide
5
What is MapExact?
MapExact: User Roles
MapExact: Editing and Adding Roads
MapExact: Approving Road Edits
MapExact: Synchronizing Edits with CoPilot
MapExact FAQs
1
Is there a minimum supported CoPilot version for MapExact?
CoPilot FleetPortal
FleetPortal User Guide
17
What is FleetPortal?
FleetPortal Self-Guided Training
Add CoPilot FleetPortal Users
CoPilot FleetPortal Functionality for Partners
Add or View Vehicles or Drivers to be Managed through FleetPortal
See all 17 articles
FleetPortal FAQs
9
How can I get access to CoPilot FleetPortal?
How should I name Vehicle Routing Profiles?
What's the best way to name Vehicle Groups?
What's the best way to name Configuration Profiles?
How should I set the FleetPortal Sync Interval?
See all 9 articles
Product Training Resources
1
CoPilot FleetPortal - How To Videos
Account Manager
Account Manager User Guide
12
What is Account Manager?
Account Manager: Getting Started Guide
Account Manager Home Screen
Account Manager: Using IDs to Track Apps and Log in
Account Manager: Adding Assets and Assigning Licenses
See all 12 articles
Account Manager Guide for Partners
1
Account Manager: Accounts Page for Partners
Account Manager FAQs
3
Is there any cost to access the Account Manager?
What happens if a driver gets a new device?
What is error code -1009?
MapSure
MapSure User Guide
0
FAQs
0
Trimble Identity
TID User Guide
1
What is a Trimble Identity (TID) and how do I create one?
Data FAQs
Map Data Overview
1
Who is your map data provider?
MapSure
3
What is MapSure?
Why can't I save my changes in MapSure?
How do I use MapSure in CoPilot?
Routing
1
How does sublocal map data improve routing?
North America Closures
0