CoPilot FleetPortal is made available to customers by our reseller partners in North America.  To get access to CoPilot FleetPortal, please contact your CoP...

A driver can view the vehicle profile name directly within the CoPilot application. It is recommended that the vehicle profiles are assigned unique names so...

Organizations can have many levels and cross sections of management and reporting, resulting in the need for location groups, regional groups, asset group...

When naming Configuration Profiles, be descriptive so that other users within your company can understand and make use of existing profiles.   The main...

Sync intervals are scans set in CoPilot to call CoPilot FleetPortal for updates. Additionally, CoPilot scans for updates at every navigation start up. Bes...

Set the out-of-route (OoR) threshold to the distance at which you want to be notified via email that a driver is out-of-route. CoPilot will start tracking O...

For Driver Accessibility settings in a Configuration Profile, we recommend: Routing Profile Creation or Editing by Drivers  Best practices are to crea...

There are a few reasons that UNKNOWN will appear on your Vehicle Summary Report. The FleetPortal server did not receive CoPilot’s App and Map Data call. T...

The FleetPortal Sync Interval is the frequency at which CoPilot checks for any updates made by the fleet administrator—for as long as the CoPilot app remain...