SUPPORT CENTER

General

Answers to general questions about routing in CoPilot.

What is the difference between CoPilot Professional and CoPilot GPS?
CoPilot Professional is designed to be integrated with back office management applications and field service applications on a mobile worker’s handheld devi...
Wed, 17 Apr, 2019 at 3:09 PM
How do I avoid map downloads using mobile data?
To avoid map downloads over mobile data, please ensure that the CoPilot device is connected to Wi-Fi when a map download is initiated. Connection to Wi-Fi s...
Tue, 17 Jul, 2018 at 2:51 PM
Why are there different versions of the CoPilot screen?
CoPilot will often be customized for CoPilot Professional and CoPilot Truck deployments used by fleets of professional drivers. As a result, a number of dif...
Wed, 11 Jul, 2018 at 12:44 PM
What is the passcode for ALK bluetooth GPS receivers?
OS: Android, iOS, Windows Software Versions: CoPilot, CoPilot Truck, CoPilot Professional Main Problem Type: Bluetooth connection Specific Issue: Gainin...
Tue, 17 Jul, 2018 at 2:47 PM
What are Trimble's web tools?
Our web tools allow you to create, manage and share custom location and route management content with all of your licensed Trimble MAPS applications, inc...
Wed, 17 Apr, 2019 at 3:19 PM
What is an ALK ID or CoPilot ID?
An ALK ID (also known as a CoPilot ID) is a single ID, consisting of an email address and password, that gives users access to ALK’s cloud-based ecosystem o...
Mon, 3 Dec, 2018 at 4:56 PM
How do I contact CoPilot technical support or sales?
Technical Support If you have a question about CoPilot or its related products, we encourage you search the ALK Support Center. It is regularly updated wit...
Thu, 1 Nov, 2018 at 11:32 AM