SUPPORT CENTER

Overview

General information about CoPilot for developers and integrators.

What is CoPilot Truck?
CoPilot Truck is the CoPilot GPS navigation product designed specifically for the Trucking industry.  In CoPilot Truck, it is possible to alter the heig...
Wed, 21 Nov, 2018 at 3:27 PM
Can I integrate CoPilot with our existing App/software?
CoPilot can be integrated with a large number existing Apps and Software. This does heavily depend however on a number of compatibility factors. If full det...
Thu, 9 Feb, 2017 at 9:00 AM
Which platforms are supported?
The latest CoPilot Professional navigation application is compatible with Android 4.1, iOS 6, Windows Mobile 6.0, Windows CE, Windows 7, 8 and 10. CoPilot i...
Fri, 28 Apr, 2017 at 3:45 PM
Where does CoPilot provide map coverage?
CoPilot Professional is available in 27 languages and covers Europe, North America, Brazil, the Middle East, South Africa, Australia and New Zealand. For d...
Fri, 13 Jul, 2018 at 1:10 PM
What are the memory requirements for running CoPilot?
CoPilot maps are stored in your mobile device's internal memory or on a memory card, with no need for constant mobile network connection. You will als...
Wed, 21 Nov, 2018 at 3:26 PM
Can ALK Technologies provide CoPilot hardware?
ALK Technologies do not currently provide hardware for any of our products.  We work closely with a number of partners who can provide additional hardwa...
Mon, 16 Jul, 2018 at 7:08 PM
Does the CoPilot Truck application support integration?
Yes, all CoPilot Professional and CoPilot Truck products offer the ability to be integrated to a number of devices. For full details about whether CoPil...
Wed, 21 Nov, 2018 at 3:18 PM
What is the difference between an SDK and CPIK?
CoPilot Professional has two integration options, SDK and CPIK. Although their capabilities are similar, there are differences in how the two applications w...
Fri, 13 Jul, 2018 at 12:55 PM
What IP addresses does CoPilot Professional require access to reach?
ALK recommends using the DNS name servers rather than IP addresses as the IP addresses are subject to change. For a list of DNS servers please email CoPilot...
Thu, 9 Feb, 2017 at 8:59 AM
Does CoPilot work with the postal, parcel and courier industry?
CoPilot has been deployed over a number of industries, providing in vehicle navigation as well as back office solutions to multiple companies in the postal,...
Mon, 16 Jul, 2018 at 7:19 PM