SUPPORT CENTER

Features

Answers to common questions about CoPilot features.

What is RouteSync?
RouteSync is designed to help ensure stricter route compliance and in-vehicle consistency from the back office of mobile workforces' vehicles. It provi...
Wed, 21 Nov, 2018 at 3:33 PM
Can I send my Truck dimensions automatically?
Yes. Truck dimensions can be sent directly to a device through the CoPilot SDK or CPIK.  As well as sending these dimensions remotely, a number of profi...
Fri, 13 Jul, 2018 at 12:46 PM
How should map downloads be handled?
ALK recommends the deployment of map data is managed as part of the product deployment and does not use the CoPilot map download capabilities. This will all...
Fri, 13 Jul, 2018 at 1:09 PM
Who provides your map data?
North American map data is created and owned by ALK Technologies. The rest of the world is provided by HERE. If you have any questions relating to map data,...
Wed, 21 Nov, 2018 at 3:34 PM
Why do I see AirMiles?
AirMiles are shown when CoPilot received a GPS fix but cannot identify the road you are currently on.
Fri, 2 Nov, 2018 at 8:20 PM
Can I reverse geocode a destination?
Yes, CoPilot has the ability to reverse geocode a location providing the address closest to the given latitude and longitude. Please see the API documentati...
Wed, 21 Nov, 2018 at 3:46 PM