FAQs
Frequently asked questions about CoPilot FleetPortal.
CoPilot FleetPortal is made available to customers by our reseller partners in North America. To get access to CoPilot FleetPortal, please contact your CoP...
Tue, 29 Aug, 2017 at 5:47 PM
A driver can view the vehicle profile name directly within the CoPilot application. It is recommended that the vehicle profiles are assigned unique names so...
Mon, 28 Jan, 2019 at 9:01 PM
If you can't sign in to your account because you forgot your password, click the Forgot Password link located on the login page. If you are still h...
Wed, 19 Sep, 2018 at 3:24 PM
After logging in, click on the ALK Cloud menu in the top menu bar. Click on Change Password to enter your new password and click Save.
Mon, 28 Jan, 2019 at 9:01 PM
Organizations can have many levels and cross sections of management and reporting, resulting in the need for location groups, regional groups, asset group...
Mon, 28 Jan, 2019 at 9:01 PM
When naming Configuration Profiles, be descriptive so that other users within your company can understand and make use of existing profiles. The main...
Mon, 28 Jan, 2019 at 9:08 PM
Sync intervals are scans set in CoPilot to call CoPilot FleetPortal for updates. Additionally, CoPilot scans for updates at every navigation start up. Bes...
Mon, 28 Jan, 2019 at 9:12 PM
Is my fleet’s data private and secure? We are committed to protecting your fleet information and keeping your data private. Please review our privacy polic...
Mon, 28 Jan, 2019 at 8:57 PM
Set the out-of-route threshold to the distance at which you want to be notified via email that a driver is out-of-route. Note: CoPilot will start track...
Wed, 9 Aug, 2017 at 1:45 PM
Routing Profile Creation or Editing by Drivers
Best practices are to create the approved Routing Profiles in CoPilot FleetPortal and to Prevent/Don...
Wed, 9 Aug, 2017 at 1:45 PM