Content Tools FAQs
Frequently asked questions about Content Tools.
We recommend that users who creates Places in ALK Content Tools, place the location's latitude/longitude at the truck entrance, which might be on a sid...
Tue, 29 May, 2018 at 7:29 PM
If you are a CoPilot customer: To get access to Content Tools, please contact your CoPilot reseller for availability and support. If you are a PC*MILER...
Wed, 29 May, 2019 at 11:55 AM
Place Sets should be named in a way that is easy for the driver to understand. The Place Set name assigned in Content Tools is the same as what the driver s...
Wed, 29 May, 2019 at 12:53 PM
Yes, one of the benefits of Content Tools is it allows the sharing of custom location and routing content among multiple users at the same company. Aft...
Wed, 29 May, 2019 at 12:53 PM
We recommend using a unique and easily recognizable name that will help in managing large sets of Avoids/Favors and Road Closures. Adding a target date for ...
Tue, 29 May, 2018 at 7:44 PM
If you can't sign in to your account because you forgot your password, click the link below to reset your password. Forgot Password Link You c...
Thu, 14 Dec, 2017 at 7:16 PM
After logging in, click on the Web Tools menu in the top menu bar. Click Change Password to enter your new password and click Update Password to finish. ...
Thu, 19 Jul, 2018 at 7:27 PM
The import file must include the following fields: latitude and longitude, city and state, or zip code. The fields Place Name, Phone, and Comments are op...
Tue, 29 May, 2018 at 7:49 PM
A Place that has a Site will have a blue square next to its name.
Tue, 29 May, 2018 at 7:53 PM
Yes, a Site must have at least one Entry and one Exit gate, or at least one Two Way gate.
Wed, 29 May, 2019 at 12:55 PM