SUPPORT CENTER

Routing

Answers to questions about routing in CoPilot.

How should a driver re-route in CoPilot?
CoPilot always attempts to route to a destination on safe and legal roads based on the type of vehicle set in the vehicle routing profile. If a driver needs...
Wed, 10 Apr, 2019 at 12:45 PM
How does CoPilot handle destinations on restricted roads?
CoPilot normally routes around all truck-restricted roads. The only exception is when a restricted road is the only way to reach a particular stop during a ...
Mon, 30 Apr, 2018 at 6:12 PM
Why am I being routed down inappropriate roads?
CoPilot will calculate a route based upon the active vehicle routing profile, which sets the features of your vehicle including height, weight and length. T...
Tue, 17 Jul, 2018 at 2:42 PM
Do I need to calculate the route when a destination has been sent?
No, once a destination has been sent to CoPilot, a route will be planned from the current location and no further input is needed.
Thu, 27 Sep, 2018 at 5:51 PM
How do I route to a Site?
(Requires v10.7 release or higher with CoPilot FleetPortal enabled) A Site extends a location from just a name and address to include a boundary polygon...
Tue, 16 Oct, 2018 at 1:20 PM
What is a Place ID search?
Search by Place ID is a way for drivers to add stops to their trip plan. In addition to the other manual stop entry options, drivers can now also enter in a...
Tue, 16 Oct, 2018 at 1:20 PM