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CoPilot FAQs (Partner/Integrators)
Driving with CoPilot
What if I send an address and coordinates?
Can I schedule stops according to time constraints?
How do I ensure my route takes into account Hazmat restricted roads?
What happens if I lose mobile network coverage?
Can I store more than one region's maps on a device?
Does CoPilot support geofencing?
Can I restrict the options available on devices?
Features
Can I send my Truck dimensions automatically?
How should map downloads be handled?
Who provides your map data?
Can I reverse geocode a destination?
Getting Started
Where can I find CoPilot API documentation?
Licensing
How do I purchase CoPilot?
Do I need a contract to sell CoPilot?
How do I get CoPilot?
Overview
Changes to Android: What CoPilot Users Need to Know
Required Android updates for CPIK customers
What is CoPilot Truck?
Can I integrate CoPilot with our existing App/software?
Which platforms are supported?
Where does CoPilot provide map coverage?
What are the storage requirements for running CoPilot?
Can Trimble MAPS provide CoPilot hardware?
What are the Integration Options for CoPilot?
What IP addresses does CoPilot Professional require access to reach?
Does CoPilot work with the postal, parcel and courier industry?
Does CoPilot Professional provide support for issues with the Android Intent?
What is GPS?
Troubleshooting
What can I do, if I receive the error message: "Base map is missing"?
What does "Manual Activation" mean and how do I do it?
Why is the address I am sending failing?
Why is ActiveTraffic not updating?
Can I reduce the map data size of CoPilot?
Can I improve battery life?
How do I report a map issue?
Why am I seeing a blank screen with CPIK libraries?
Why is the CPIK integration keyboard not showing?
Which files are needed to troubleshoot CoPilot?
How To Use An External GPS Receiver With CoPilot Laptop
Converting Custom POIs from CoPilot v9 for use with new installs of CoPilot v10
Will older versions of CoPilot work with newer versions of Android?